Accessibility Statement

Effective date: April 28, 2026

Our commitment

Acolite Insurance Services is committed to making our website and digital services accessible to everyone, including people with disabilities. We design and develop with accessibility in mind, audit on an ongoing basis, and welcome feedback when we fall short.

Standard we target

Our target conformance level is the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). This is the standard adopted by the U.S. Department of Justice for state and local government websites and the de facto benchmark for commercial sites under Title III of the Americans with Disabilities Act.

What we have done

• Semantic HTML throughout, proper landmark elements (<main>, <nav>, <article>, <footer>), heading hierarchy starting at <h1>, and a “Skip to main content” link at the top of every page.
• Form inputs labeled and grouped; required fields announced; error messages associated with their inputs.
• Image alt text on informational images; decorative icons marked aria-hidden.
• Keyboard-only navigation supported throughout, every interactive element has a visible :focus-visible outline.
• Color contrast meeting WCAG 2.1 AA (4.5:1 for body text, 3:1 for large text and UI components).
• Reduced-motion preference (prefers-reduced-motion: reduce) honored, animations are minimized when users have requested less motion.
• Mobile-friendly responsive design; viewport set to allow user zoom.
• Cookie consent banner accessible via keyboard with proper ARIA roles.

Known limitations

Despite our efforts, some content or features may not yet fully meet WCAG 2.1 AA. We are working on these improvements:

• Embedded third-party content (e.g., Google Maps on our contact page) is governed by the third party's own accessibility implementation.
• PDF documents we generate (Certificates of Insurance, ACORD forms) follow industry-standard ACORD templates that are not fully accessible. We provide accessible alternatives on request, see “Contact us” below.
• Some legacy decorative gradients in dark sections may approach but not always exceed minimum contrast thresholds in automated tooling. We continue to refine.

Assistive technology

Acolite is designed to work with current major screen readers (NVDA, JAWS, VoiceOver, TalkBack), browser zoom up to 400%, browser-level reading modes, and keyboard-only operation.

Contact us about accessibility

If you encounter a barrier on our site, or if you need information from our site in an alternative format (large print, accessible PDF, in-person assistance), please reach out. We respond within 5 business days.

• Email: team@acolite.ai
• Phone: (484) 444-3503
• Mail: Acolite Insurance Services, 27 East 28th Street, New York, NY10016

Enforcement

If you have raised an accessibility concern with us and are not satisfied with our response, you may file a complaint with the U.S. Department of Justice under Title III of the Americans with Disabilities Act, or with the appropriate state attorney general. We take every complaint seriously and prefer to resolve issues directly.

Date

This statement was last reviewed on April 28, 2026. We review this statement at least annually and after any major site change.